+91 8068971240 sales@semaconnect.in

Terms of Use

All contents are Copyright © 2008-2019 SemaConnect, Inc. represented in India by SemaConnect Charging Infra Private Limited. All rights reserved. Any reproduction of material provided on this website will be governed by the following terms and conditions or special written permission from SemaConnect, Inc. Last updated on September 24, 2021.

Rules and Regulations

The following rules and regulations apply to all visitors to or users of this Web Site and/ or mobile app. By accessing and using this Web Site and/ or mobile app, the user acknowledges acceptance of these terms and conditions. SemaConnect, Inc. (“SemaConnect”) reserves the right to change these rules and regulations from time to time at its sole discretion. The legend “Last updated” at the beginning of this document contains the date of the last update of this document, and the users should read this from time to time to take note of any change in rules and regulations.
In the case of any violation of these rules and regulations, SemaConnect reserves the right to seek all remedies available by law and in equity for such violations. These rules and regulations apply to all visits to the SemaConnect’s Web Sites and mobile apps, both now and in the future.

Limited License

SemaConnect authorizes you to use the materials and services provided by SemaConnect solely for non-commercial use within your organization in support of SemaConnect products. If you are a reseller or a channel partner, then you may use the materials and services for your customer organizations.
Any software you download is governed by the license terms accompanying the file or if no license terms accompany the file, then the terms of the license agreement which accompanied the original product licensed to you will apply to all subsequent downloads, that are related to the original product.
Any other use of the material or services will need written authorization by SemaConnect.
Any materials you may copy for such use shall retain all copyright and other proprietary notices in the same form and manner as on the original.

Mobile App Related

SemaConnect provides a mobile app for use by its clients for EV charging station management including payments for charging sessions. SemaConnect provides the service to its station clients as a service. SemaConnect acts as a facilitator for the charging service and all fees collected from charging station users by SemaConnect is done on behalf of clients of SemaConnect. SemaConnect does not play any role in defining the price charged for energy or parking services – it only collects the payments on behalf of clients. All energy/ parking service charges are defined by clients directly.
SemaConnect charges a “Security Deposit” from users of charging stations. This charge is levied as a holding security deposit for usage of charging service. You can choose to get a refund of the security deposit if you do not wish to avail of SemaConnect charging services by writing in to customerservice@semaconnect.in

Passwords and Security

If you are required to complete a registration process to enter a portion of any Site or mobile app, you will provide us with current, complete and accurate information as prompted by the applicable registration form. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.
You agree to notify SemaConnect immediately of any unauthorized use of your account or any other breach of security. SemaConnect will not be liable for any loss that you may incur as a result of someone else using your password or account or mobile app, either with or without your knowledge. However, you could be held liable for losses incurred by SemaConnect or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without SemaConnect’s prior written permission.

Termination of Use

You agree that SemaConnect may, in its sole discretion, at any time terminate your access to any of the Sites, mobile apps and any account(s) you may have in connection with the Sites. Access and usage of the Sites may be monitored by SemaConnect.

Third Party Sites

Links to third party Web sites on the Sites are provided as a convenience to you. Such third party sites are not under SemaConnect’s control, and SemaConnect does not assume any responsibility or liability for any communications, content or materials available at such linked sites. SemaConnect reserves the right, at its sole discretion, to terminate any link or linking program at any time and for any reason it deems appropriate. In providing a link, SemaConnect is not endorsing the companies or products to which it links and shall have no responsibility for the actions or inaction of any such company, or the quality or design of any such product. If you decide to access any of the third party sites linked to any Site, you do this entirely at your own risk.

Privacy Policy

SemaConnect is concerned about your privacy and has developed a policy to address privacy concerns. You can find the current privacy policy at https://semaconnect.in/privacy-policy/.

General Disclaimer

Although SemaConnect has attempted to provide accurate information on the Web Site and mobile app, SemaConnect assumes no responsibility for the accuracy of the information. SemaConnect may change the programs or products mentioned at any time without notice. Mention of non SemaConnect products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.
All information provided on this website is provided “as is” with all faults without warranty of any kind, either expressed or implied. SemaConnect and its suppliers disclaim all warranties, expressed or implied including, without limitation, those of merchantability, fitness for a particular purpose and non-infringement or arising from a course of dealing, usage, or trade practice.
SemaConnect and its suppliers shall not be liable for any direct, indirect, special, consequential, or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this site/ app or any SemaConnect product, damages resulting from use of or reliance on the information present, even if SemaConnect or its suppliers have been advised of the possibility of such damages.

Disclosure

Some information on this Web Site/ mobile app may contain plans, intentions or other such forward-looking statements regarding future events or the future performance of the service or company. We wish to caution you that these statements are only predictions and that actual events or results may differ materially.

Products and Services Availability

SemaConnect doesn’t guarantee the continued availability of the service 100% of the time. The service availability will be subject to technical and other organizational factors. The services also may not be available in your country and you should verify the availability, before signing up for the service.

Contact

Should you need any clarification you should contact us at the following address:

SemaConnect Charging Infra Private Limited.
1307 Sigma Chambers
JBN Main Road,
Bengaluru, Karnataka
India
E-mail: customerservice@semaconnect.in